Moving coverage can be confusing because the word insurance is often used for several different protections. A mover’s liability is the legal responsibility it accepts for loss or damage; it is not automatically a separate insurance policy. The choice and paperwork can also change when a move crosses a state line. For interstate household-goods moves, federal guidance centers on Full Value Protection and Released Value Protection. Texas moves that stay in state follow Texas rules, which treat mover liability and transit insurance as distinct. Before loading begins, compare the available terms in writing, understand how a claim would work, and keep records that document your belongings and their condition.
Start by separating valuation from insurance
Valuation is the mover’s stated legal responsibility for household goods that are lost or damaged in transit. It sets a limit or method for a claim against the mover. Insurance is a policy issued by an insurer under its own terms, exclusions, deductible, and claims process. The distinction matters because a customer can have mover liability without purchasing a separate insurance policy.
For an interstate household-goods move, the Federal Motor Carrier Safety Administration calls the two required liability choices valuation coverage: Full Value Protection and Released Value Protection. Read the selection on the estimate, bill of lading, and any separate valuation form rather than relying on a verbal description. Ask what protection applies to items the mover packs, items you pack yourself, and items of unusual value. Federal guidance notes that damage to customer-packed boxes can be harder to establish in a claim.
For a move entirely within Texas, Texas Department of Motor Vehicles guidance says the customer and mover may agree on the mover’s liability, while transit insurance is separate coverage that can be bought through a mover or an independent insurer. The written documents, not the label used in a sales conversation, show what you selected.
What Full Value Protection means on an interstate move
Full Value Protection is the more comprehensive federal valuation option for interstate household-goods shipments. If an item is lost, destroyed, or damaged, the mover may repair it, replace it with a similar item, or make a cash settlement for the repair cost or current market replacement value. It is a level of mover liability, not a promise that every item will be replaced with a brand-new item at its original purchase price.
Federal consumer guidance says a shipment is transported under Full Value Protection unless the customer chooses Released Value Protection. Full Value Protection costs vary by mover and the plan can include a deductible, so request the plan’s price, valuation amount, deductible, exclusions, and claim procedure in writing before choosing. Compare those terms with the value and replaceability of the shipment rather than assuming that a higher declared total answers every question.
Pay particular attention to extraordinary-value articles. Federal guidance describes these as items worth more than $100 per pound, such as jewelry, china, or furs. A mover may limit liability for such articles unless they are specifically listed on the shipping documents. Ask for the mover’s written explanation and declare qualifying items as required. Valuable papers, cash, and medications are generally better carried with you instead of loaded on the truck.
Why Released Value Protection can leave a gap
Released Value Protection is the no-additional-charge option for interstate moves, but it provides only limited mover liability. Under federal guidance, the mover is responsible for no more than 60 cents per pound per article, not for the item’s purchase price, sentimental value, or replacement cost. A 10-pound electronic item, for example, would have a maximum liability amount of $6 under this method even if it cost much more to replace.
That weight-based approach can be especially important for compact, high-value belongings. Review your inventory for electronics, artwork, collectibles, small appliances, and other items whose value is high relative to their weight. Do not confuse the total weight of the shipment with the calculation: the federal standard is measured by each article.
Choosing this option requires a specific signed statement on the bill of lading or contract. Take time to read it before signing. If the option does not fit the risk you are willing to accept, ask about Full Value Protection and, where appropriate, separate transit insurance before the move. A clear answer should identify the coverage, any cost, the valuation amount, and how to submit a claim. Keep copies of every signed form with your estimate and inventory.
Use the right rules for Texas moves and protect a claim
Federal valuation rules discussed above apply to interstate household-goods moves. A move that begins and ends in Texas is governed by Texas requirements, so do not assume an interstate option or deadline automatically applies. TxDMV says a Texas customer and mover are authorized to agree on the mover’s liability, including a weight-based limit such as 60 cents per pound per item. A higher level of mover liability may carry a higher fee.
Transit insurance is different. Texas guidance says it may be offered by the mover or purchased from a separate insurance company, and the policy must cover loss or damage beyond the carrier’s liability. Before loading, obtain the policy or evidence of coverage and review its coverage limits, deductible, insurer, policy number, and where a claim must be filed. You can also ask your own insurer whether an existing policy provides any moving-related protection.
At delivery, inspect items and the inventory, and note visible damage or missing pieces before signing when possible. Photograph damage, keep packing materials and damaged goods available for inspection, and submit a written claim promptly. TxDMV says a Texas claim must be filed with the mover within 90 days of delivery. FMCSA says an interstate written claim may be filed within nine months after delivery.
Austin moving questions, answered
Is Full Value Protection the same as moving insurance?+
No. Full Value Protection is a mover’s liability option for interstate household-goods moves. It may provide repair, similar replacement, or a cash settlement, but it is not the same as a separate insurance policy. Review the mover’s written terms and any insurance policy separately.
How does Released Value Protection calculate a claim?+
For an interstate move, it limits the mover’s responsibility to no more than 60 cents per pound per article. The calculation is based on the individual item’s weight, not its retail or replacement price, and selecting it requires a signed statement.
How long do I have to file a damage claim?+
TxDMV says to file a written claim with a Texas mover within 90 days of delivery. FMCSA says an interstate written claim may be filed within nine months after delivery. Report damage quickly, preserve the item and packing materials, and follow the claim instructions in your move documents.
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Sources and consumer resources
Practical Austin moving guidance, developed with first-party operations context and cited consumer resources where the question calls for it.

